ORDERS:
Accepted forms of payment:
All major credit cards via Paypal. To use a card checkout via Paypal as a guest.
My order didn’t go through, but TMann Glass has my money!
A declined card may leave you with a “pending charge” in your bank account. This means that your funds were held aside and will return to your account in a couple of business days.
Most credit/ debit card declines are due to incorrect information being filled out.
When will my order arrive?
All orders typically ship within 1-3 business days once the order has been placed. Orders ship Monday through Friday excluding Holidays. If you place your order Friday night, the processing time will not start until Monday.
You will receive a shipping confirmation email with tracking number once the order has shipped.
I had an item in my cart, but it sold out.
While you can save items in your cart, an item is not secured until you checkout.
What is your Refund Policy?
All sales are final. If your purchase arrives damaged it will be replaced with a similiar piece...resolved.